SHIPPING TERMS

Our goal is to provide you with the best shipping options, no matter where you live. Every day we deliver to hundreds of customers around the world and make sure we offer you the highest level of responsiveness at all times.

Order Delivery Timeframe

  • Processing Time: Order verification, assembly, quality control and packaging. All orders are sent to the manufacturer for shipment within 48 hours of the order being placed. The manufacturer then processes the orders, which takes up to 5 business days.
  • Delivery Time: After processing, items are shipped from our warehouse. It usually takes 10–20 business days for items to arrive after the ship date. Shipping delays may occur due to customs clearance or carrier delays.

Tracking Orders

All orders can be tracked using the tracking code included in the shipping confirmation email. Please use the following website:
https://www.17track.net/

COVID-19 Notice

In light of the current global situation, our first priority as a company is to protect our employees, customers and communities. Our distribution centers are operating with reduced staff and strict hygiene protocols, which may cause delays of up to 25 business days.

We thank you for your continued patience and understanding during these unprecedented times.